Terms

What Mutabaqa does

Mutabaqa compares the documents for a shipment with each other and with the product certificates you enter, and lists differences that commonly lead to holds. It does not classify goods, issue or apply for certificates, file declarations, or give legal or customs advice.

Your responsibility

You and your customs broker remain responsible for what is filed with SABER, Fasah and Saudi customs. A clean result from Mutabaqa is not a guarantee of clearance. Check fields read by AI against the original documents.

Plans and billing

Paid plans renew each month or year until cancelled. Cancelling stops the next renewal; the plan stays active to the end of the period already paid. Monthly limits reset on the first of each month (UTC).

Expert reviews

Reviews are a written opinion on the documents provided, given within one working day of payment. They are not a guarantee of clearance.

Liability

To the extent the law allows, our liability for any claim is limited to what you paid us in the twelve months before it.